After pursuing her bachelor’s degree in mechanical engineering, SaLisa Berrien quickly progressed through the ranks of several large energy utilities. Along the way, SaLisa learned important lessons about customer service, which ultimately became the cornerstone of her own company.
SaLisa launched COI Energy Services out of her home in 2016 and moved the company to the University of South Florida’s Tampa Bay Technology Incubator several months later. Whether she’s working with clients from small or large companies, Berrien always puts the customer first.
COI Energy Services offers a cloud-based solution, COI Energy Optimizer, which helps utilities optimize the electric grid to better serve their customers.
“COI Energy has a niche kind of expertise; over 70 years of collective management experience and a solution that is fast, simple and cost-effective,” SaLisa shared.
The company’s integrated platform is unique in its ability to house several functions in one portal, which solves logistical issues commonly faced by utilities. COI Energy Services’ machine-learning algorithm predicts future customers’ electricity usage based on past behavior, and enables electricity providers to easily manage and save energy with the push of a button.
The company also enables utilities to reduce their carbon footprint, offering real-time tracking of renewable energy imports and exports, as well as customizable alerts that monitor energy waste.
“At the end of the day, we’re saving people time, we’re saving them money and we’re also saving the environment.”
After more than 25 years in the engineering industry, SaLisa still wakes up excited every day knowing that she is making a positive impact.